Question 1

How do I search for jobs?

Accepted Answer

Open the Jobs page and search by job title, keyword or location. You can also filter by category and employment type, and sort by most recent or oldest.

Question 2

How do I apply for a job?

Accepted Answer

Create a free applicant account, read the registration instructions, then complete the applicant registration form with your personal details, education, work experience, documents and guarantor information. Submit the form to be considered.

Question 3

Can I apply from my phone?

Accepted Answer

Yes. The website is fully mobile responsive, so you can search vacancies, upload documents and submit your application from a smartphone.

Question 4

What information do I need to apply?

Accepted Answer

Your full name, contact details, address, date of birth, education and work history, a passport photograph, a valid means of identification, and guarantor details. We only request information required for recruitment consideration.

Question 5

Is applying free?

Accepted Answer

Searching and viewing jobs is free. Applicant registration requires a non-refundable registration fee, which is shown in your account before payment and remains valid for the stated period. Where a placement is secured, the agency's remuneration is 50% of the first full month's salary.

Question 6

How do I know whether a job is still available?

Accepted Answer

Only open vacancies appear on the Jobs page. A job that has passed its deadline or been closed is marked as no longer accepting applications.

Question 7

What happens after I submit my application?

Accepted Answer

Our recruitment team reviews your information and verifies your documents and guarantor. If your profile matches an available opportunity you will be contacted for an interview. Submitting an application does not guarantee employment.

Question 8

How does the agency contact applicants?

Accepted Answer

By phone, email, or through the secure in-app messages and notifications in your applicant dashboard.

Question 9

How is my personal information protected?

Accepted Answer

Applicant records and uploaded documents are stored in a secured database with access rules that allow only you and authorised staff to view them. Applicant information is never published publicly or indexed by search engines.

Frequently asked questions